What We Do Makes a Difference

In this work, the author examines the relationships between financial aid processes and financial aid outcomes at Texas public institutions of higher education. The author explores whether: there were definable patterns in financial aid outcomes for students at Texas public institutions; these patterns varied by institutional type; there were patterns in the financial processes used by financial aid administrators at these institutions; these patterns varied by institutional type; and there were definable relationships between financial aid outcomes and the processes used by financial aid administrators at Texas public institutions. This research was significant as it examined relationships between financial aid processes and outcomes for students; and provided structural models illustrating those relationships which were state specific and would be useful to financial aid administrators in evaluating the impact of their processes on outcomes for their students.