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Using Lean Six-Sigma to Improve Service Operations

Using Lean Six-Sigma to Improve Service Operations

von Kao Shan Chen
Softcover - 9783330820920
21,80 €
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Beschreibung

Service operations now comprise more than 80% of the GDP in the United States and are rapidly growing around the world. It typically cost more to maintain and service an application than the initial purchase price. The revenue growth potential of improving the speed and quality of service often overshadows the cost reduction opportunities. Therefore, the purpose of this research aims at combining inventive method and developing quick win strategy for solving the problem of service operations.

Details

Verlag ¿¿¿¿¿¿¿
Ersterscheinung 11. Januar 2017
Maße 22 cm x 15 cm x 0.7 cm
Gewicht 161 Gramm
Format Softcover
ISBN-13 9783330820920
Seiten 96