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Hardcover - 9783540679677
106,99 €
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Beschreibung
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
An Executive Guide to Continuous Improvement
An Executive Guide to Continuous Improvement
Details
| Verlag | Springer Berlin |
| Ersterscheinung | 01. Dezember 2010 |
| Maße | 23.5 cm x 15.5 cm |
| Gewicht | 306 Gramm |
| Format | Softcover |
| ISBN-13 | 9783642087561 |
| Auflage | Softcover reprint of hardcover 1st edition 2001 |
| Seiten | 190 |
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