Strategic Management in the Public Service: Lessons from South Africa

Strategic management is regarded as one of the highest universal forms of management activities. This book presents the findings of the study undertaken to evaluate the effectiveness of strategic management in the public service. Moving from the premise that today¿s organizations are complex adaptive systems, in order to recommend an effective strategic management model for the public service, the book covers concept such as: strategy in a complex adaptive system, strategic management under uncertainty, complexity and systems thinking, amongst other concepts. Lastly, the book recommends a strategic management model for the Public service that will encourage management to see their organizations as systems that are influenced by and also influence other systems within their environments to achieve their objectives.