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Beschreibung
This book covers services quality assessment of Selected Indian Higher education institution by using one of the standard scales of service quality measurement SERVQUAL, developed by A. Parasuraman, Valarie A. Zeithaml and Len Berry. This book is a representation of systematic investigation undertaken during obtaining research degree with its prespecified scope. This book is comprised of seven chapters.
- a study on selected Indian institutes
Details
| Verlag | LAP LAMBERT Academic Publishing |
| Ersterscheinung | 07. Februar 2019 |
| Maße | 22 cm x 15 cm x 1.9 cm |
| Gewicht | 465 Gramm |
| Format | Softcover |
| ISBN-13 | 9786139449590 |
| Seiten | 300 |
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