Project Knowledge Management with Hierarchical Case Retrieval Networks

Modern project management recognizes that previous knowledge-based and experience-based decisionmaking is one of the central tasks of a project manager. Project Knowledge Management with Hierarchical Case Retrieval Networks describes and demonstrates a methodology for complex decision making, where multiple issues must be resolved, such as the interrelationships between project staffing, costs, timetables and risks. It integrates general project management knowledge and the particular experiences of a specific organization, describes the structure of complex multi-issue decisions, and shows how ongoing decisionmaking can be enhanced by retrieving case histories of similar decisions. A networked procedure of processes, decisions and case histories aids the project manager in exploring relevant precedents, and provides the best opportunity to make decisions based on previous knowledge and experience. The book is for use in academic and professional programs aimed at helping researchers, students and professionals to grasp the nature and resolution of complex project management decisions.