Predicting turnover intentions of non-academic employees

Over the past two decades South Africa underwent several changes, not only as a country but also in the Tertiary Education sector. One of the greatest changes was that South African tertiary institutions were now required to compete on the global stage to attract top students. Tertiary Institutions were therefore required to attract and retain highly skilled and internationally marketable employees to satisfy the needs of both there national and international consumers. A plethora of literature is available on organizational commitment and job satisfaction in various industries and sectors. This is even true for academic employees at tertiary institutions bit not the case for non-academic or faculty support employees. Further to this, anecdotal evidence suggests that non-academic employees were exited these institutions at an alarming rate in search of improved remuneration. The results and analysis should assist, not only managers of tertiary institutions but also the broader sector in which these organizations operate.