Perceptions on Services and patterns of Utilization

The purpose of this study was to identify and understand experiences, explore and describe perceptions of services and patterns of utilization of the MCHS availed through the beyond zero mobile clinic in Uasin Gishu County, Kenya. A mixed method descriptive research design was used, both in-depth interviews (IDI) with a total of 30 informants and client-questionnaires with a total of 386 service user respondents were conducted. Both census sampling and systematic random sampling were used in in-depth and questionnaires respectively. The data analysis for qualitative was conducted in three stages (i.e. description, analysis and interpretation) and the quantitative data was analysed using the SPSS version 20. The study revealed that majority of the respondents were aware of the beyond zero mobile clinic, only (7.8%) indicated that they had never heard of MCHS. Resources and accessibility of Doctors and Nurses in the mobile clinic was rated at 64.6% and 66.6% respectively, while cost of services and distance to the mobile clinic was favourably rated at 74.6% and 71.8% respectively by the respondents.