Mzuzu University Student Online Management System

A study was conducted with the aim of assessing the Mzuzu University SOMS from the perceptive of students in the FOISC. It focused on finding services accessible to students in the online student information system, the benefits that students accrue in using the Student Online Management System; and to identify challenges students face when using the system. The study was a social survey in nature supported by questionnaires and follow up interviews to collect data from the sampled 37 third year students in the FOISC and the Director of ICT respectively during the data collection process. Quantitative data collected was analysed and presented using Microsoft Excel Package. The system benefits students as it has cut the time spent during registration periods in every new semester. Finally, the study puts forward some recommendations that the university through the ICT Directorate should consider in addressing the various issues impeding the effective use of the system amongst the student community.