Model of Knowledge Management for Facilitating KaaS in Cloud Computing

Through the high costs of utilizing and updating old knowledge management systems along with their related issues and problems, Knowledge management systems that based on cloud computing becomes a clear solution for the exchange of knowledge and being used effectively in organizations. Knowledge as a service (KaaS) is an emerging concept that integrates knowledge management (KM), which include a knowledge organization, and knowledge markets. KaaS contains programs that provide content-based (data, information, knowledge) as organizational outputs (e.g., advice, answers, facilitation), to meet personal or external user who wants or needs. Knowledge as a services (KaaS) programs are delivered through the knowledge markets as a cloud computing (CC) environment. In ensuring the services that will be delivered to the right Community of Practice (CoP) at the right time in a proper manner, there is a need of a system called knowledge management system (KMS), so that the KaaS can be well managed in a proper form by using the Knowledge Management life cycle processes.