Matrix of Literacy

Total quality management (TQM), a philosophy developed for industrial purposes is now attracting increasing attention in the field of education. Using a case study, the book tries to understand critically whether there is any scope to introduce TQM in Adult Continuing Education Programme (ACEP) in India. The similarities and differences between underlying principles and methods of TQM and Adult Literacy (AL) identified in a literature review, and the feasibility of integrating the TQM principles into AL is investigated. The book is trying to open a new academic debate and comprehend whether this amalgamation of TQM and AL principles can empower learners, facilitate change, aid problem solving and value continuous improvement and growth. It will be essential reading for academics with a scholarly interest in adult learning, as well as for educators and others who want to understand one of the most critical areas of modern educational sociology.