Mapping of User Quality-of-Experience

Web browsing posses a major share among the activities on the Internet. Heavy usage of web browsing makes the Web Quality of Experience (QoE) one of the critical factor in deciding the overall success of network services. Amongst others, Web QoE can be effected by the delays in network that can result in higher application download times. An effort has been made to map applications level download times to Quality of Experience. A subjective analysis on how the user takes into account the domain of web browsing has been carried out. For this purpose a testbed was developed at Blekinge Institute of Technology on which different users were tested. Specific sequences of delays were introduced on the network which resulted in desired application download times. Regression analysis was performed and a mapping between user QoE and application download times was carried out. Based on the results conclusions were made which are presented here.