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Managing Reputation in The Banking Industry

Hardcover - 9783319282541
106,99 €
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Softcover - 9783319803081
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Weitere Formate

Softcover - 9783319803081
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Beschreibung

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. 

Theory and Practice

Theory and Practice

Details

Verlag Springer International Publishing
Ersterscheinung 25. April 2016
Maße 23.5 cm x 15.5 cm
Gewicht 471 Gramm
Format Hardcover
ISBN-13 9783319282541
Auflage 1st ed. 2016
Seiten 187

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