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Beschreibung
Making Quality Happen
presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
A Step By Step Guide to Winning the Quality Revolution
Details
| Verlag | Springer US |
| Ersterscheinung | 31. März 1996 |
| Maße | 23.5 cm x 15.5 cm |
| Gewicht | 335 Gramm |
| Format | Softcover |
| ISBN-13 | 9780412735301 |
| Seiten | 208 |
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