Improving Supply Chain Agility: Case Study

Over the last two decades, globalization has resulted in a highly competitive business environment. The turbulent market condition in the 21st century has heightened the need for more competitive enterprise strategies. Efficiency alone is insufficient. Speed, quality, flexibility, and responsiveness which are the key components of agile capabilities are necessary to meet the unique needs of customers and markets. Enterprises benefit from having such agile characteristics by anticipating uncertainties and enabling rapid changes to achieve greater responsiveness to the variability in their business, In this Research we present some of the techniques used to monitor, analyze and improve the agility of a given supply chain , through a basic scorecard approach, which will result in a better diagnosis for deficient sectors of the supply chain and the root causes for the deficiency, Hence, Recommending a set of procedures and practices which will result in a better overall performance and leveraging the Agility KPIs of the given SC.