Implementation of Integrated Services for Electronic- Based Ak 1 Card

The implementation of the electronic-based AK1 card making service at the Manpower Office of the city of Palembang is currently considered to be of poor quality than society expects. Even though it's working properly the implementation of public services carried out by the government is still faced with a government system that has not been effective and efficient as well as quality inadequate human resources of the apparatus. The problem faced urgency makes people get impatient or start to worry about quality government apparatus services which in general are declining or worsened. Public services by the government are worse than services provided by the private sector, the public began to question whether the government is able to organize government and or provide quality service to the community The results showed that the quality of service in the manufacture of yellow cards was included in the fairly good category.