Factors Affecting Decision-making Effectiveness in Palestinian Banks

This book investigated the influence of information quality on decision-making effectiveness among Palestinian bank managers. Previous studies reported on the importance of information quality on decision-making effectiveness in different fields of management. Organisational structure was reported to moderate information quality and decision-making effectiveness in different fields of management. However, the moderating effect of organisational structure on the relationship between information quality on decision-making effectiveness had not been addressed in the banking sector in Palestine. This cross-sectional quantitative study examined the relationship between information quality and decision-making effectiveness as being moderated by organisational structure. A total of 146 managers were surveyed in which they were required to respond to 55 items that elicited the three variables. Information quality was represented by six dimensions, organisational structure three dimensions, and decision making effectiveness three dimensions. The data were analysed by SPSS and PLS-SEM.