Electronic Banking and Development of Banking Industry in India

Customers who have the technological understanding are growing in number and these customers prefer a distribution system that is based on information technology. Response to this need of customers with traditional banking systems is relatively expensive. Thus, getting the appropriate technology is essential to remain in the market for banks. E-banking provides numbers of opportunities for the banks and customers in the way they organize the financial product development, delivery channel, costs and marketing. In this book an attempt has been made to identify the important challenges for development of electronic banking in India and with the help of the various models we explored some possible implications of both opportunities and challenges that may arise as results of the implementation of e-banking system.