Digital technology at the heart of tomorrow's institutions

Having already demonstrated the important role of reception in the service-providing approach of structures (public and private) to their targets, we are going to develop some recommendations that will make the CCAS a place of welcome and solidarity. As part of the new reception strategy, we need to plan for the post-project period: think of initiatives that will make the CCAS more attractive, anticipate needs that are likely to arise in the next few years, and keep up with the dynamism and development of the area. To do this, we are exploring several avenues. These will be detailed in order, from easily achievable actions to those that require more resources and time. By making it easier for elected representatives and all the staff to deal with the public, simplifying the user's experience and providing greater comfort through the use of technology, the Health and Solidarity Centre or CCAS project can be seen as offering many interesting and, above all, rewarding prospects for an area that is becoming increasingly attractive.