Determinant Factors of Disruptive Technology

Nowadays, airplane is a common transportation. There are so much airplane enterprises turn up to accommodate people. In case of there are many airplane enterprises, local services called tour&travel (offline) taking roles to help people buying airplane tickets. Today, the services for directing people to choose and book an airplane ticket could be done also via internet, the result from technological development. Almost all of airplane enterprises provide this services. People then may choose either to go to the local tour&travel shops or get their own via internet in buying airplane tickets. So, what's Disruptive Technology? What is the impact? What factors can cause this to happen? This is a must-own book FOR BUSINESSMAN to prevent bad possibilities from disruptive technology's impact.