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CUSTOMERS EXPECTATION AND SATISFACTION LEVELS

CUSTOMERS EXPECTATION AND SATISFACTION LEVELS

von Raghunantha P und Sathyapriya Madesha
Softcover - 9786208422370
43,90 €
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Beschreibung

This book discusses the degree of customer satisfaction with regard to the service offered by the Philips Motors, as well as the key areas for customers in the service delivery process that directly affect how customers perceive the overall quality of the service, even after the sale. Every customer should generally anticipate receiving occasional servicing reminders, pickup and drop-off assistance, minimal fees, etc. It also suggests that in order to keep a customer, it would be required to meet all of his expectations.

PHILIPS MOTORS

Details

Verlag LAP LAMBERT Academic Publishing
Ersterscheinung 10. Januar 2025
Maße 22 cm x 15 cm x 0.5 cm
Gewicht 119 Gramm
Format Softcover
ISBN-13 9786208422370
Seiten 68

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