Autorenfreundlich Bücher kaufen?!
Beschreibung
Customer Satisfaction and Service Quality in Libraries is a text book specially written for students, teachers and practicing librarians. However, it includes a very comprehensive review of existing research in the field which will be beneficial for researchers in the discipline of Library and Information Sciences. Customer service is increasingly significant in this competitive age and the contents particularly examine customer satisfaction in relation to service quality in libraries.
Details
| Verlag | LAP LAMBERT Academic Publishing |
| Ersterscheinung | 12. August 2013 |
| Maße | 22 cm x 15 cm x 0.8 cm |
| Gewicht | 191 Gramm |
| Format | Softcover |
| ISBN-13 | 9783659442766 |
| Seiten | 116 |
Schlagwörter
Bekannt durch
