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Customer Care and Client Relationship Management

Customer Care and Client Relationship Management

von Annabella Oroma Asedri und Nazarious Rukanyangira
Softcover - 9786205495940
68,90 €
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Beschreibung

In the world of business, no organisation can exist without customers. The customer is the one that sustains businesses by paying organisations for products and services. It is therefore important for organisations to establish good relationships with the customers/clients. Establishing such relations is not easy. Organisations need to commit the necessary resources and funds to ensure that customer relationship management (CRM) initiatives work. This book will provide insight to both students and practioners on how to acquire, sustain, grow and retain loyal customers.

Enhancing lasting gainful relationships

Details

Verlag LAP LAMBERT Academic Publishing
Ersterscheinung 26. August 2022
Maße 22 cm x 15 cm x 0.9 cm
Gewicht 233 Gramm
Format Softcover
ISBN-13 9786205495940
Seiten 144

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