Crisis Communication Management by Public Information Officers

Document from the year 2017 in the subject Sociology - Work, Profession, Education, Organisation, grade: B, University of Nairobi, course: Economics, language: English, abstract: The main aim of this research is to examine psychological effects experienced by the public information officers in their area of specialization. Numerous studies have been conducted in this area whit both the journalist and public information offices being asked questions related to the ugly scenes encountered ever while at work.

However, little is known about public information officers unlike journalists and first respondents whose area have been heavily researched on. Much is still needed to be known concerning their specific training and coping responses or available support programs to them.