Consumer Law and Policy on Faulty Goods

This book evaluates the adequacy of the existing law to protect consumers in Ghana when they are supplied with faulty goods. In turn, the law in Ghana is compared with the law in England and Wales. Specifically, the analysis offers a comparative assessment of the requirements for the quality of goods with respect to the obligations of traders of goods, remedies for consumers, and mechanisms of redress in Ghana and the UK as influenced by EU law.

In recent years, rapid technological advancements have affected virtually every aspect of human life. One aspect of this development is the production of a wide variety of goods with diverse descriptions. While the benefits of meeting the ever-increasing consumer needs are significant, the main challenge for consumers at the point of purchase is assessing the quality of the goods. This fundamental concern raises important questions about whether the current laws adequately protect their right to receive goods of appropriate quality in their contractual agreements.

The book first dissects the prevailing requirements of the law in Ghana before examining the identified shortcomings in comparison with the UK law, whilst bearing in mind the unique circumstances in Ghana. Based on this comparative analysis, the book offers potential solutions and recommendations to address the law’s current weaknesses regarding traders’ obligations, remedies for consumers, and means of redress in Ghana. Consequently, the book outlines reforms that countries like Ghana should implement to better protect consumers.