Challenges of electronic resources in academic libraries in Kenya

In spite of encountering a myriad of challenges in utilization of Electronic Information Resources and Services (EIRS), majority of academic libraries in Kenya are still embracing them. It is for this reason that this study sought to establish the challenges being faced by users of EIRS in academic libraries and to identify ways of overcoming them. The objectives formulated formed the basis of the reviewed literature on the challenges facing users of EIRS in academic libraries and how they overcame them. The study covered five well established academic libraries that use EIRS. The researcher used both quantitative and qualitative research approaches. To arrive at relevant and representative data, the study population was drawn from the five academic libraries. Purposive sampling was used in the picking of chief librarians while simple random sampling was used to select library users who participated in the study. A sample size of 319 was used. Both quantitative and qualitative data was collected and therefore both qualitative and quantitative data analysis procedures were used. On availability of EIRS, majority of the users were aware of EIRS in their respective libraries.