An Online Insurance Policy Registration and Claim System

In this book the author considered the rapid growth of customers in the insurance industry, this has necessitated for a more improved ways of delivering operations in insurance services, the competition is also growing in the insurance sector and companies must be able to introduce new products and services through several distribution channels. In addition, customers are becoming very demanding for example they want to be able to examine and update their own records online. Therefore policy requests and claim reports must be processed quickly, efficiently and if possible automatically. Hence there is need for application of Information Technology to efficiently manage the company records, provide instant access and improve the productivity so as to meet customer growing demands for insurance policies and claims.