A Quantitative Analysis of the Organizational Ambidexterity in Swiss Financial Industry

Doctoral Thesis / Dissertation from the year 2015 in the subject Business economics - Business Management, Corporate Governance, grade: A, Swiss Management Center University, language: English, abstract: In the context of the contemporary global business environment, the challenges and the level of competition has increased significantly. The organizational entities within the Swiss financial institutes have been negatively impacted by these challenging factors which have emerged due to the global recession. The purpose of this research is to analyze the level of the ambidexterity present within the Swiss financial industry. The overall research question guiding this study is: What are the factors predicting organizational ambidexterity in the Swiss Financial Industry? This quantitative correlation study utilizes a web-based survey to assess the level of organizational ambidexterity in the Swiss Financial Industry. To address the research question, three empirical models were constructed using partial least squares structural equation modeling (PLS-SEM). The models predicted the levels of organizational ambidexterity in the Swiss financial industry (divided into exploratory innovation and exploitative innovation) using nine independent predictors representing holistic business environment factors highlighting management and productivity issues within the Swiss market. These factors included financial stability, adaptability, leadership, exploration, innovation, exploitation, communication, connectedness, and formalization. The empirical models constructed in this study support the concept of a good fit by predicting that a balance between multiple internal and external market attributes lead to organizational ambidexterity. The results yield that apart from communication the remaining factors defined are good predictors of organizational ambidexterity in Swiss Financial Industry.