A Practical guide to the Financial Consumer Protection Act, 2022

This monograph offers a comprehensive exploration of the FCPA, a landmark legislation designed to safeguard the interests of consumers in the financial services sector. By providing a detailed analysis of the Act's provisions, this work aims to enhance understanding among consumers, industry stakeholders, and policymakers alike.This work is structured to guide readers through the key elements of the FCPA. Part One provides an overview of the Act's scope and application. Part Two delves into the supervisory and enforcement powers granted to the regulator. Parts Three and Four focus on the core consumer protection provisions, covering areas such as disclosure, transparency, fair treatment, and business conduct. Part Five addresses the critical issue of data privacy, while Part Six explores the dispute resolution mechanisms established by the Act. Finally, Part Seven provides an overview of the miscellaneous provisions.