The Evolution of Total Quality Management TQM

Seminar paper from the year 2008 in the subject Engineering - General, , language: English, abstract: Total Quality Management (TQM) can be traced back to as early as the down of the last century but some believe that the importance of quality aroused as soon as the industrial revolution took place. In the early days, quality was observed and guaranteed by inspection. This approach was developed and modified with the passage of time to become Quality Control then later, Quality Assurance and at recent time it has become Known as Total Quality management. It is important to realize that TQM is a dynamic process not a static process that is based upon continuous efforts to improve quality. Since there are no deadlines or targets to be met, in this regard TQM can never be considered complete as it should become a way of life. The objective of this assay is to describe in brief how the concept of TQM was developed.