Student's Satisfaction

The purpose of this study was to examine the satisfaction of students regarding a business course offered in a distance learning format in the business administration department of a community technical college. There were 75 pre-test and post-test surveys mailed to respondents from the random sample, 35 (19 pre-test and 16 post-test) had been returned by the deadlines for a 50% of pre-test and 45% of post-test percent response rate. Before analysis began all the questions were grouped into an ordinal scale for data analysis. Each hypothesis was addressed separately. The questions were grouped using a response table organized by the following categories: course design, physical learning environment, student/teacher interaction, overall course satisfaction, and technology support. A short analysis was provided discussing the level of support for hypotheses. Also the level of significance was calculated for comparison of both tests and p-value. A reliability analysis was done for each of the satisfaction categories and then for all satisfaction questions.