Strategic Alignment between Business Processes and IT Processes

The strategic alignment between information technology and business is an important management tool, because its understanding and understanding of all the factors that characterize it is able to offer opportunities for the viability of investments that can support and sustain a process of change, assisting corporate management in its decisions and influencing organizational performance. It is a case study that aimed to evaluate the level of strategic alignment between business processes and information technology processes at Ebal - Empresa Baiana de Alimentos and verify the importance of inhibiting and facilitating factors of alignment. It presents, as a reference, theoretical aspects about business processes and IT processes, relates the degree of dependence and resulting impacts on Ebal in light of the strategic alignment model of Henderson and Venkatraman and evaluates the level of alignment of IT with the Business from the perspective of its managers, in addition to the criteria of Galas and Ponte which establishes the same weight and importance between the factors and that of Luftman, Papp and Brier which establishes different weights and degrees of importance between the factors.