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Service quality perception in private sector and public sector banks

Service quality perception in private sector and public sector banks

von S. Murugaiyan
Softcover - 9786139459704
54,90 €
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Beschreibung

The Indian Administration area likewise viewed as the tertiary part of Indian economy today, it comprises a wide range of divisions joined, for example, managing an account, training, lodgings and restaurants, protection, railroads,open organisation, telecom and different administrations. The Service Quality Perception in private sector and public sector banks is analysed by the researcher using weighted Arithmetic mean, Gap analysis, Chi - Square and Analysis of variance. The respondents of both banks are differ in getting the services in the study area.

Details

Verlag LAP LAMBERT Academic Publishing
Ersterscheinung 24. April 2019
Maße 22 cm x 15 cm x 0.9 cm
Gewicht 203 Gramm
Format Softcover
ISBN-13 9786139459704
Seiten 124

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