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Beschreibung
This book provides a concise overview of the complex challenges facing credit institutions amid the conflicting forces of digitalisation, demographic change and shifting customer expectations. In particular, it takes an in-depth look at the strategic implications of technological innovations such as artificial intelligence, blockchain and platform economics, as well as the impact of evolving regulatory frameworks. These developments have a far-reaching impact on business models, customer interaction and competitive structures. The book offers an in-depth analysis of current developments and reflects on the requirements for the strategic positioning of German and European banks in an increasingly competitive environment.
Digitalisation, Demographics, Regulation and Customer Centricity as Key Drivers of Change
Details
| Verlag | Springer Fachmedien Wiesbaden GmbH |
| Ersterscheinung | 12. Juli 2026 |
| Maße | 23.5 cm x 15.5 cm |
| Gewicht | 131 Gramm |
| Format | Softcover |
| ISBN-13 | 9783658512835 |
| Seiten | 60 |