Methods and Tools for Human Resources Performance Assessment

Performance evaluation is no longer seen as an automatic process that follows a simple administrative algorithm. The major objective of the cognitive approach to the evaluation of professional performances is to reduce the possible distortions in assessments, to get out of the sterotypes frequently associated with assessments (cultural or professional), to minimize the systematic errors of assessment. Performance management system is a much broader term that considers a series of independent processes, attitudes and behaviors or a correct strategy for improving performance. Performance management is a way to achieve much better individual and organizational results, by understanding and managing performance in a unitary and contextual business environment or the objectives of standards set in advance, in particular. Therefore, the concept of performance management is based on the philosophy of management by objectives. Performance management refers to all formal and informal methods and techniques adopted by the organization and its managers to increase individual and organizational efficiency and effectiveness.