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Measuring Customer Satisfaction -Text and Cases

Measuring Customer Satisfaction -Text and Cases

von Manoj Kumar
Softcover - 9783659481444
39,90 €
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Beschreibung

This study is related to the measurement of the levels of customer satisfaction in the Retail Industry and the factors which are going to be influencing the satisfying behavior of the customers related to Retail sector. For which, a study is made by selecting Reliance Fresh retail outlets in the city of Hyderabad by taking a sample of 100 respondents from various outlets across the city. The conclusions are drawn based on this study and analysis is done and as well as the suggestions are made for future scope.

A study undertaken exclusively on Retail Industry

Details

Verlag LAP LAMBERT Academic Publishing
Ersterscheinung 25. Oktober 2013
Maße 22 cm x 15 cm x 0.5 cm
Gewicht 125 Gramm
Format Softcover
ISBN-13 9783659481444
Seiten 72