Human-Smart City Interactions and User-Citizen Experiences

This book focuses on “human-smart city interaction,” exploring how people engage with smart technologies and how human factors influence the “citizen experience.” Smart cities aim to enhance urban life by infusing digital technologies, data analytics, and artificial intelligence into city functions. Through widespread use of ICT, they streamline operations, cut costs, and improve citizen experiences by analyzing real-time data from sensors, infrastructure, and residents. Yet, their full potential remains largely underused.
It is intended for academics, researchers, practitioners, and students in fields like engineering, artificial intelligence, policy, and governance, while remaining accessible to readers from other disciplines as well. Authored by leading researchers, each chapter includes extensive references for deeper exploration of specific smart city applications.