e-ENABLED PERFORMANCE MANAGEMENT SYSTEM FOR OFFICERS

A state-of-the-art blend of concepts and organizational experiences, the book targets officers who play a very important role in civilizing performance their own, of their people, of processes and of the business as a whole. The publication draws upon the experiences of several workshops conducted by Rajiv Gandhi University with the support of leading public and private sector associations as well as several multinationals. The organizational experiences have been armored through conceptualization and data support. aid on themes of modern concern from senior practitioners, consultants and academics have also been incorporated. Some of these are: Policy and Strategy of Performance Management; Consequence Management; Benchmarking for Excellence in Performance; Competency Mapping as a Performance Management Tool; Balanced Scorecard; HRIS etc. The book should prove highly useful to senior managers, consultants, government officials, academics, trade union leaders and all others who have an active interest in improving performance.