Customers perception on mobile service operators

Telecommunications is one of the prime support services needed for the rapid growth of any developing country. India has emerged as one of the youngest and fastest growing economies in the world today. India is currently the world¿s second largest telecommunications market and has registered strong growth in the past decade and half. The Indian mobile economy is growing rapidly and is expected to contribute substantially to Indiäs Gross Domestic Product (GDP). The name ¿telecommunication¿ originated from the Greek word ¿tele¿ (Distance) and the Latin word ¿communicare¿ (sharing). It was introduced in India by the British during the 19th century. In October 1851 on an experimental basis, electric telegraph lines were installed in Kolkata (Economic Times, 2014). In British times, Dr. William O¿Shaughnessy is known to have pioneered the telegraph and telephone in India (Vatsal and Premraj, 2007). In1882 with a total of 93 subscribers (Bharat Sanchar Nigam Limited, 2012).