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Beschreibung
This book is useful for those working on CRM projects , bank employees, students of graduate and post graduate and also for the research scholars working on bank's customer satisfaction, customer loyalty etc., A study based on 4 banks in India, among 2 are public sector and 2 are private sector.It is an extraction of the banker and customer experience. The best analytical tools are used for the purpose of analysis.
Details
| Verlag | LAP LAMBERT Academic Publishing |
| Ersterscheinung | 29. Mai 2015 |
| Maße | 22 cm x 15 cm x 1.5 cm |
| Gewicht | 375 Gramm |
| Format | Softcover |
| ISBN-13 | 9783659710384 |
| Seiten | 240 |
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