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Beschreibung
Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.
An Empirical Study of Communication Structures in Staff Work
Details
| Verlag | Springer Fachmedien Wiesbaden GmbH |
| Ersterscheinung | 26. August 2025 |
| Maße | 21 cm x 14.8 cm |
| Gewicht | 336 Gramm |
| Format | Softcover |
| ISBN-13 | 9783658489540 |
| Seiten | 236 |
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