{"product_id":"warranty-management-and-product-manufacture-von-wallace-r-blischke-d-n-prabhakar-murthy","title":"Warranty Management and Product Manufacture","description":"\n                                \n                \u003cp\u003ePurchasers of manufactured goods need assurance that they will perform well over their expected life. Warranties play a vital role in this. With proper management, warranty terms provide a promise of protection in case of product failure, while warranty service can assure customer satisfaction in the event of a claim. \u003c\/p\u003e\n                                \n                \n                \u003cp\u003eThe authors have developed \"Stage-3\" warranty management, viewing warranties from a strategic perspective, starting with a strategy linked to technical and commercial planning from the start of product development. \u003c\/p\u003e\n                                \n                \n                \u003cp\u003eWarranty management aims to achieve business objectives by focusing on product performance assurance and customer satisfaction, the goal of warranty management; guidelines are provided for achieving this goal.\u003c\/p\u003e\n                                \n                \n                \u003cp\u003eWritten by leading experts, this book details current thinking in product manufacture. It will be a valuable guide for managers in product development, production and marketing as well as graduate students in business and operations management and industrial engineering.\u003c\/p\u003e\n                            \n            \u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9781852339333\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Hardcover - 9781852339333","offer_id":51096473158,"sku":"9781852339333","price":106.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/80b96cfa-dc9f-4717-ae14-853d6a7b9317.jpg?v=1775796976","url":"https:\/\/shop.autorenwelt.de\/products\/warranty-management-and-product-manufacture-von-wallace-r-blischke-d-n-prabhakar-murthy","provider":"Autorenwelt Shop","version":"1.0","type":"link"}