{"product_id":"vospriqtie-klientow-i-kachestwo-obsluzhiwaniq-von-marish-kumar-p-und-nataraqn-c","title":"Vospriqtie klientow i kachestwo obsluzhiwaniq","description":"\u003cp\u003eKachestwo obsluzhiwaniq rassmatriwaetsq kak ser'eznaq problema w bankowskoj otrasli. V sowremennom bankowskom kontexte Indii, harakterizuüschemsq bystrymi izmeneniqmi i wse bolee iskushennymi klientami, ochen' wazhno, chtoby banki w Indii opredelqli faktory kachestwa obsluzhiwaniq, kotorye imeüt otnoshenie k processu wybora klienta. S poqwleniem mezhdunarodnogo bankowskogo dela, tendenciej k sozdaniü bolee krupnyh bankowskih holdingow i nowowwedeniqmi na rynke klientam stanowitsq wse trudnee wybirat' odno uchrezhdenie iz drugogo. V ätom kontexte kachestwo uslug, predostawlqemyh bankowskim sektorom, ochen' wazhno, i pribyl'nost' ih biznesa tesno swqzana s kachestwom predostawlqemyh imi uslug.V uslowiqh rastuschej konkurencii w bankowskoj sfere banki hotqt otlichat'sq ot konkurentow i ostawat'sq wperedi w gonke. Sledowatel'no, issledowanie mozhet byt' razrabotano s ispol'zowaniem takih modelej. Vazhnym naprawleniem buduschih issledowanij qwlqetsq izuchenie roli osnow marketinga otnoshenij, obschego kachestwa otnoshenij i udowletworennosti klientow w sozdanii loql'nosti klientow.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786205932759\"\u003e\u003ch3\u003eIssledowanie bankow nowogo pokoleniq w Indii\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786205932759","offer_id":46661711003973,"sku":"9786205932759","price":35.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/01f3c874-682b-4acb-aa4b-17d2100eeabc.jpg?v=1759298444","url":"https:\/\/shop.autorenwelt.de\/products\/vospriqtie-klientow-i-kachestwo-obsluzhiwaniq-von-marish-kumar-p-und-nataraqn-c","provider":"Autorenwelt Shop","version":"1.0","type":"link"}