{"product_id":"vliqnie-kachestwa-bankowskih-uslug-na-loqlnost-klientow-von-dah-bellahi","title":"Vliqnie kachestwa bankowskih uslug na loql'nost' klientow","description":"\u003cp\u003ePrinimaq relqcionnyj podhod, osnowannyj na klientah, islamskie banki, kak i wse serwisnye kompanii, stremqtsq garantirowat' i powyshat' udowletworennost' za schet sowershenstwowaniq kachestwa obsluzhiwaniq, chtoby uderzhiwat' tekuschih klientow, priwlekat' ih. Nowye wozmozhnosti, no, prezhde wsego, sposobstwowat' razwitiü otnoshenij. s nimi. Jeto bolee wazhno dlq teh uchrezhdenij, kotorye mogut polagat'sq tol'ko na wosprinimaemoe kachestwo obsluzhiwaniq, chtoby protiwostoqt' konkurencii. Osnownaq cel' ätoj stat'i - opredelit' wliqnie kachestwa obsluzhiwaniq na loql'nost' klientow po otnosheniü k swoim bankam. Kolichestwennoe issledowanie bylo prowedeno w 2019 godu s uchastiem 356 klientow 6 islamskih bankow Mawritanii. Rezul'taty analiza dannyh s ispol'zowaniem modelirowaniq strukturnyh urawnenij pokazywaüt, chto kachestwo obsluzhiwaniq polozhitel'no wliqet na udowletworennost' klientow, no ne wliqet na dowerie i loql'nost'. S drugoj storony, udowletworennost' w znachitel'noj stepeni podtwerzhdaet dowerie, a takzhe znachitel'no ukreplqet loql'nost' klientow.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786203684308\"\u003e\u003ch3\u003eV islamskih bankah: adaptaciq i walidaciq izmeritel'nyh shkal\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786203684308","offer_id":40150579413085,"sku":"9786203684308","price":39.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/54ee0aa6-3150-4f81-b1f5-6761f3a0e70a.jpg?v=1759037870","url":"https:\/\/shop.autorenwelt.de\/products\/vliqnie-kachestwa-bankowskih-uslug-na-loqlnost-klientow-von-dah-bellahi","provider":"Autorenwelt Shop","version":"1.0","type":"link"}