{"product_id":"uprawlenie-wzaimootnosheniqmi-s-klientami-von-maradzh-rahman-sofi-und-irfan-bashir","title":"Uprawlenie wzaimootnosheniqmi s klientami","description":"\u003cp\u003eUprawlenie otnosheniqmi s klientami - äto komplexnaq strategiq i process priobreteniq, uderzhaniq i partnerstwa s izbrannymi klientami dlq sozdaniq prewoshodnoj cennosti dlq kompanii i klienta. Ono wklüchaet w sebq integraciü marketinga, prodazh, obsluzhiwaniq klientow i funkcij cepochki postawok organizacii dlq dostizheniq bol'shej äffektiwnosti i rezul'tatiwnosti w obespechenii potrebitel'skoj cennosti. Uprawlenie wzaimootnosheniqmi s klientami (CRM) kazhetsq prostoj i ponqtnoj koncepciej, odnako w nastoqschee wremq suschestwuet mnozhestwo razlichnyh konceptual'nyh ponimanij CRM. Oni war'iruütsq ot programm, osnowannyh na informacionnyh tehnologiqh i naprawlennyh na optimizaciü kontaktow s klientami, do komplexnyh podhodow k ustanowleniü i postroeniü dolgosrochnyh otnoshenij. Dlq poslednego ponimaniq harakterno stremlenie ustanowit' znachimye otnosheniq s klientom. CRM - äto celostnyj process priobreteniq, uderzhaniq i rosta klientow. On wklüchaet w sebq wse widy uprawleniq wzaimootnosheniqmi w rezhime real'nogo wremeni i wne ego.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786207202157\"\u003e\u003ch3\u003ePrikladnaq koncepciq\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786207202157","offer_id":48230571049285,"sku":"9786207202157","price":49.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/10b7ebfe-abd7-40e8-9774-be883b202a5d.jpg?v=1749616770","url":"https:\/\/shop.autorenwelt.de\/products\/uprawlenie-wzaimootnosheniqmi-s-klientami-von-maradzh-rahman-sofi-und-irfan-bashir","provider":"Autorenwelt Shop","version":"1.0","type":"link"}