{"product_id":"uprawlenie-wzaimootnosheniqmi-s-klientami-von-bakari-gbane","title":"Uprawlenie wzaimootnosheniqmi s klientami","description":"\u003cp\u003eUPRAVLENIE VZAIMOOTNOShENIYaMI S KLIENTAMI. Jeta kniga prizwana pomoch' wladel'cam malogo i srednego biznesa ponqt' osnowy uprawleniq wzaimootnosheniqmi s klientami (CRM) i, bolee konkretno, kak instrumenty CRM i Internet mogut pomoch' im wnedrit' mery CRM w swoj biznes. Esli wy hotite ponqt', kak luchshe udowletworqt' potrebnosti swoih klientow, äta kniga dlq was. Chto takoe uprawlenie wzaimootnosheniqmi s klientami? CRM - äto termin, ispol'zuemyj dlq opisaniq sposobow wzaimodejstwiq washego biznesa s klientami. Bol'shinstwo lüdej dumaüt o CRM kak o sbore informacii o klientah. Odnako äto lish' chast' kartiny. CRM - äto ispol'zowanie tehnologii dlq sbora informacii, neobhodimoj dlq obespecheniq luchshej podderzhki i obsluzhiwaniq klientow. Drugimi slowami, CRM - äto esche i to, chto wy delaete s ätoj informaciej, chtoby luchshe udowletworit' potrebnosti suschestwuüschih klientow i najti nowyh klientow dlq uwelicheniq pribyli.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786206110439\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786206110439","offer_id":46819239264581,"sku":"9786206110439","price":19.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/4c2b7a93-72c0-4c1d-b846-0f28d87db845.jpg?v=1758955840","url":"https:\/\/shop.autorenwelt.de\/products\/uprawlenie-wzaimootnosheniqmi-s-klientami-von-bakari-gbane","provider":"Autorenwelt Shop","version":"1.0","type":"link"}