{"product_id":"udowletworennost-klientow-predostawleniem-laboratornyh-uslug-po-vich-art-von-million-belaj","title":"Udowletworennost' klientow predostawleniem laboratornyh uslug po VICh\/ART","description":"\u003cp\u003ePo ocenkam, wo wsem mire 33,4 milliona chelowek zhiwut s VICh, iz nih okolo 22,4 milliona (68%) - w stranah Afriki k ügu ot Sahary (1). Soglasno odnotochechnoj ocenke, w 2009 godu rasprostranennost' VICh w Jefiopii sostawila 2,3% (7,7% w gorodah; 0,9% w sel'skoj mestnosti; 2,8% sredi zhenschin i 1,8% sredi muzhchin). S VICh zhiwut 1,1 milliona chelowek, iz kotoryh 336 160 imeüt prawo na antiretrowirusnoe lechenie, a 268'934 pacienta kogda-libo nachinali antiretrowirusnoe lechenie. Po ocenkam, w Addis-Abebe s VICh zhiwut 210 306 chelowek (2). Udowletworennost' klienta - äto mnogomernaq koncepciq, kotoraq imeet razlichnye opredeleniq. Soglasno Parasuramanu, äto summarnoe psihologicheskoe sostoqnie, woznikaüschee w rezul'tate togo, chto ämocii, swqzannye s nepodtwerzhdennymi ozhidaniqmi, sochetaütsq s predshestwuüschimi chuwstwami potrebitelq po powodu opyta potrebleniq (3). Ono takzhe opisywaetsq kak razryw mezhdu tem, chto klienty ozhidaüt poluchit' w kachestwe uslugi, i tem, chto oni fakticheski poluchaüt (4). Bolee togo, äto wazhnyj pokazatel' kachestwa uslug i pokazywaet wzaimoswqz' mezhdu uslugami i rezul'tatami lecheniq (5). Ona pomogaet klientam wyskazat' swoe mnenie o predostawlenii, ocenke i uluchshenii medicinskogo obsluzhiwaniq. I obespechiwaet prqmuü obratnuü swqz' s postawschikami uslug.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786205157381\"\u003e\u003ch3\u003eV gosudarstwennyh bol'nicah Addis-Abeby, Jefiopiq\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786205157381","offer_id":40521123201117,"sku":"9786205157381","price":19.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/bd401525-53d2-4356-b42d-a501ff44ea20.png?v=1758431535","url":"https:\/\/shop.autorenwelt.de\/products\/udowletworennost-klientow-predostawleniem-laboratornyh-uslug-po-vich-art-von-million-belaj","provider":"Autorenwelt Shop","version":"1.0","type":"link"}