{"product_id":"tourist-experience-co-creation-and-management-von-anita-zatori","title":"Tourist experience co-creation and management","description":"\u003cp\u003eThe study presented in the book aims to explore the effect of various mananagement approaches and service designs on consumer experience. The research examines and measures the aspects of experience-creation both from consumer¿s and provider¿s point of view in case of guided tours. The discussion focuses on topics of how service providers apply the experience-centric management approach in their strategy and operations, and how do they desing and co-create the tourist experience. The main findings include the Conceptual Frame of Experience-centric Management, investigation of casual relations between service provision and consumer experience quality, and the Tourism Experience Involvement Scale. The study was carried out as a doctoral dissertation. Its first chapters contain theoretical considerations, which are followed by methodology, and the results of the original research.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783659685170\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Softcover - 9783659685170","offer_id":39449353519197,"sku":"9783659685170","price":51.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/b0c1180b-8a35-47d4-b3d1-9665769030f9.jpg?v=1774680719","url":"https:\/\/shop.autorenwelt.de\/products\/tourist-experience-co-creation-and-management-von-anita-zatori","provider":"Autorenwelt Shop","version":"1.0","type":"link"}