{"product_id":"the-role-of-temporality-in-customer-experience-von-sarah-evans-howe","title":"The Role of Temporality in Customer Experience","description":"\n                                \n                \u003cp\u003eTemporality and the importance of time has evolved over the centuries.  From an abstract philosophical perspective of the meaning of time, to a quantifiable commercialisation of yield from individual units of time, we have long appreciated time’s value and centrality to the human experience. Consumers today live in a temporally focused world, where perceptions of temporality permeate every aspect of consumption, but there is minimal consideration of this knowledge in the marketing domain. This book introduces a model of consumer perceptions of temporality, which can be used as a framework to consolidate knowledge of the role of temporality in consumption, and improve the management of customer experiences.\u003c\/p\u003e\n                                \n                \n                \u003cp\u003eCovering an overview of the history and evolution of knowledge of time and temporality, through to recommendations for best practice in the management of consumption experiences with a new knowledge of temporality, this unique book is key reading for students and academics who wish to gain a new perspective on consumer behaviour and consumption.\u003c\/p\u003e\n                            \n            \u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783032074645\"\u003e\u003ch3\u003eWhy Time Matters to Customers\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Hardcover - 9783032074645","offer_id":57657415532869,"sku":"9783032074645","price":128.39,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/a1ac68cd-3958-4726-be24-c5a76471f811.jpg?v=1778385802","url":"https:\/\/shop.autorenwelt.de\/products\/the-role-of-temporality-in-customer-experience-von-sarah-evans-howe","provider":"Autorenwelt Shop","version":"1.0","type":"link"}