{"product_id":"the-effect-of-customer-satisfaction-on-loyalty-von-malcolm-brimpong","title":"THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY","description":"\u003cp\u003eTHE BOOK SEEKS TO HIGHLIGHT THE RELEVANCE OF  ENSURING CUSTOMER SATISFACTION. IT FOCUSES ON THE  SERVICE INDUSTRY AND THE ELEMENTS OF CUSTOMER  SATISFACTION.AFTER READING THIS BOOK, IT IS EXPECTED  THAT OUR ATTITUDE TOWARDS CUSTOMERS AND POTENTIAL  CUSTOMERS WOULD BECOME A POSITIVE ONE. THE STUDY  ALSO SOUGHT TO THROW MORE LIGHT ON WHAT LOYALTY AND  IMPORTANCE IN THE SERVICE INDUSTRY. THE READER AT  THE END WOULD APPRECIATE THE COMPOSITION OF LOYALTY.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783838351810\"\u003e\u003ch3\u003eA CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783838351810","offer_id":39498962436189,"sku":"9783838351810","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/2f2195a9-6885-4b43-9fd7-418edb69f1b6.jpg?v=1776054785","url":"https:\/\/shop.autorenwelt.de\/products\/the-effect-of-customer-satisfaction-on-loyalty-von-malcolm-brimpong","provider":"Autorenwelt Shop","version":"1.0","type":"link"}